Category Archives: MAB Events

Michigan Engineers Honored at GLBC

The Michigan Association of Broadcasters (MAB) presented its most prestigious engineering award to a pair of Michigan broadcasters who, combined, have served in the industry for over six decades. The Carl E. Lee Broadcast Engineering Excellence Awards were presented during the main luncheon at the MAB’s annual Great Lakes Broadcasting Conference and Expo (GLBC) held March 8 at The Lansing Center in downtown Lansing.

The Carl E. Lee Broadcast Engineering Excellence Award winners are:

Craig Bowman and MAB President/CEO Karole White
Craig Bowman and MAB President/CEO Karole White

Radio Recipient: Craig Bowman, Owner of Bowman Engineering Company/Partner in the Synergy Broadcasting Group.

Craig began his radio career while in high school at a 500-watt daytimer on 1460, then WMMH, Marshall,  N.C., working weekends running religious programming and playing Southern gospel music. After high school, Bowman attended the University of North Carolina at Asheville, where he worked at the student station, later becoming the station manager where he oversaw the transition from the University ownership to Western North Carolina Public Radio, Inc. with a long-term vision of bringing NPR to Western North Carolina.

Having worked part-time in Black Mountain and Canton of North Carolina (NC), Craig accepted a full-time position at WHCC-WQNS in Waynesville, NC, where he held his first Chief Engineer position as well as doing afternoons on WHCC. In 1986, Craig was recruited to build WMYI. A station licensed to Hendersonville, NC but build to serve Hendersonville, Greenville (SC), Spartanburg (SC), Anderson (SC) and Asheville (NC).

After Greenville, Bowman joined Bob Herman at RF Projects Corporation in Raleigh as a consulting engineer and later was promoted to Vice-President. In 1991 Jim Jensen of Liggett Broadcast approached Craig (who was doing projects for WFMK and WHNN) to join the company as their Director of Engineering. Craig worked with Liggett until after the current Pine Tree Road facility was completed and then went to work for Scott Studios helping with product development as well as traveling the nation providing training for new Scott Studios automation customers.

In 2001, Craig started his own broadcast engineering company and Bowman Engineering has been around ever since, and even while he has been reaching out to new challenges developing audience engagement tools, mobile app development, audio streaming and podcasting with Futuri Media in Cleveland, Bowman remains an active part of Liggett Communications in Port Huron as well as Krol Communications in Flint, Owosso, and Alma. Craig is also a corporate officer and partner in the Synergy Broadcasting group of stations based in Ludington, MI. Bowman also serves on several MAB Technical committees.

MAB President/CEO Karole White and David Oliver
MAB President/CEO Karole White and David Oliver

Television Recipient: David Oliver, Engineering Supervisor for WGVU Public Media in Grand Rapids, and Chief Operator for WGVS-AM and FM.

David began his broadcasting career in 1983 when he enlisted in the US Navy as an Electronics Technician. In 1989, he completed a six-year enlistment as an Electronics Technician First Class. He was awarded the Navy Achievement Medal for meritorious service as Site Maintenance Supervisor for NAVCAMS MED SATCOM in Naples, Italy. Upon completion of his Navy service, David joined Hughes Network Systems as VSAT Hub Engineer, supporting the Chrysler and GM dealer networks.

David was hired by WGVU Public Media as Broadcast Maintenance Engineer in 1992, and was promoted to Engineering Supervisor in 1996. His responsibilities include supervision of the stations technical staff, overseeing daily TV and radio operations; maintenance and support for two Television, two FM, two AM transmission sites and a satellite teleport.

Now celebrating his 25-year anniversary with WGVU and Grand Valley State University, he was awarded the 2009 GVSU – Administrative/Professional Achievement award, recognizing outstanding contributions by a staff member to the University.

David has been identified by GVSU as a Vet Net Ally and is active with WGVU’s Engage-Veterans project, LZ Michigan, and a member of American Legion Post #28 in Grand Haven.

Miss GLBC 2017? Take a Look at the Highlights

Even the wind storm didn’t shut down MAB’s GLBC 2017! Of all the past Great Lakes Broadcasting Conferences, this one was the absolute best.  More than 850 Individuals attended GLBC this year, held March 7 & 8 at the Lansing Center.

GLBC is the MAB’s most popular events. Members in attendance raved about the sessions, and the quality of the students in the Career Fair.

“We were prepared for the worst with the wind storm, but most people arrived at the Lansing Center before the strongest part of the storm hit,” said President Karole White. “MAB is very pleased to offer quality programs to members at a reasonable price. Click here to see some of the highlights of this years conference.”

MABF Career Sessions at GLBC 2017!

This year, the MAB Foundation is happy to present a number of sessions for student broadcasters on Wednesday, March 8.

Of course, no matter how long you’ve been in broadcasting, you’re also welcome to attend!

10:00 a.m. – 11:00 a.m.
“Connecting the Dots: How Social Media, Blogging, and Podcasting Fit Into A Station’s Digital Strategy”

Presented by Seth Resler, Jacobs Media
Facebook? Twitter? Search engine optimization? Google Analytics? With so many new tools available to broadcasters, it’s easy to feel overwhelmed. In this student-focused session, Seth Resler, Digital Dot Connector for Jacobs Media Strategies, will show you how stations bring all of their different digital tools together in a single coherent strategy that impacts the bottom line.

11:30 a.m. – 12:30 p.m.
“Picking the College that is right for YOU!”
Jennifer Williams, Beasley Broadcast Group (Moderator)
Panelists include: Allison Newman, Grand Valley State Alumni; Geneva Bass, Central Michigan University; Ilene Gould, Michigan State University; Katie Grinnell, Western Michigan University; and Audrey Wierenga, Cornerstone University
Are you trying to decide if the broadcast industry is where your future lies? Are you a future television or radio star but are not sure which college program will best develop and grow your talent? Then you need to attend this session! Young adults will discuss their college experiences thus far and the opportunities their school broadcasting programs can offer YOU!

  • Which college programs offer hands-on classes?
  • What types of internship programs and requirements are offered at the major Michigan broadcasting programs?
  • What scholarship opportunities does each school offer?
  • Which colleges have the best new-grad hire rates?

Come prepared with your questions and concerns and learn directly from young adults that were faced with the decision of which broadcasting program to choose not too long ago.

12:30 p.m. – 2:00 p.m.
“Main Luncheon & Michigan Student Broadcast Awards Ceremony”

2:00 p.m. – 3:30 p.m.
“MAB Foundation Career Fair & Student Networking Event”
Meet with stations, schools and media organizations from around Michigan all in one place, at one time! See all of the organizations represented and learn more about them BEFORE you arrive! Click HERE for the Virtual Fair.

Plan now to attend to learn more about your future in the ever-changing, ever-exciting world of broadcast media! Plan now to attend and advance your career today!

What to bring:

* Copies of resumes with contact information.
* Samples of work, audio and/or video clips.
* A positive attitude.
* Dress to impress.

Click here to see what companies will be there at: GLBCCareerFair

GLBC Session Preview: A New Administration – What it Could Mean for Media

(L-R) David Oxenford and Skip Pizzi
(L-R) David Oxenford and Skip Pizzi

Wednesday, March 8 4:00 – 5:00 p.m.
Presented by David Oxenford, Wilkinson Barker Knauer &

Skip Pizzi, National Association of Broadcasters

A new President and a new Chair of the FCC have already demonstrated that change is in the air in Washington. Already we’ve seen Chairman Pai lead the FCC to abolish the requirement that broadcasters maintain letters from the public about station operations in their public file, proposals to expand use of FM translators by AM stations and pushing ahead with the new ATSC 3.0 standard for television.

And we have a post-auction repack coming soon.

Join us as we address the legal, regulatory, and technical issues that may arise.  David and Skip will answer your questions!

GLBC Programming Sessions Preview

Kevin Robinson
Kevin Robinson

This year at GLBC, we are delighted to welcome programmer and consultant Kevin Robinson to present two radio programming sessions.

Kevin is a record-setting and award-winning programmer. His brands consistently perform in the Top 3 of the target – often times as the list leader. In his 35 years of radio, he’s successfully programmed or consulted nearly every English language radio brand. Known largely as a trusted talent coach, he’s the only personality mentor who’s coached three different morning shows on three different stations in the same major market to the #1 position. His efforts have been recognized by Radio & Records, NAB’s Marconi, Radio Ink, and has coached CMA, ACM and Marconi winning talent.  Early in his career, Kevin was program director in Michigan at WVIC/Lansing.

“Coaching the Coaches”
Wednesday, March 8, 11:30 a.m. – 12:30 p.m.

Tiger Woods, Michael Phelps, Britney Spears: They all have coaches. Mentors who take raw talent and make improvements, taking them to the world’s elite. Join the only coach who has mentored three different shows to the #1 position on three different brands in the same major market. As programmers, Kevin will share tools that will make YOU a better coach:

  • Developing a strategic Plan for your shows,
  • Being memorable,
  • Identifying the target,
  • The seven slots of short term memory,
  • The five P’s,
  • Listener Eye Contact,
  • The Creative Process,
  • Five areas of connected content,
  • The top three, and
  • Pre-selling with intrigue.

All this in a fast-paced, TED-like talk. You will come away re-energized with action items you can take back to your station and put in place immediately!

“#Branding –in a Social Media Age”
Wednesday, March 8, 2:30 p.m. – 3:30 p.m.

Facebook – Snapchat – Twitter – Instagram. Where should you AND your BRAND be? In this interactive session you’ll discover where to have the most impact in the digital space and how :60 seconds is all you have to create a buzz. Robinson Media’s Kevin Robinson will guide you through the best social format(s) to present your brand, how often and WHAT you should post, that interaction is more powerful than likes and the networks to plant your brand where YOU cannot be ignored.

In addition to sessions presented by Kevin Robinson, here’s another session that may be of interest to programming and promotion personnel:

“From Concept to Completion: Creating Content with your iPhone”
Presented by Steve Julin & Tim Peterson, Specs Howard School of Media Arts
Wednesday, March 8, 2:30 p.m. – 5:00 p.m.

ATTN: Radio and Press! This is your intro to video for your websites!

Photographer Jay Maisel is credited with saying “The best camera is the one you have with you.” Well, chances are you almost always have your phone with you so you almost always have a camera in your pocket. But today’s phones aren’t just any old camera. They can shoot high definition video, 4K video, stop motion and even slow motion. They’re so versatile that creating videos or short films is in right in the palm of your hands. In this session, seasoned filmmaker Steve Julin will walk attendees through all aspects of creating content with an iPhone. Topics include, settings, apps, support gear, developing an idea, basic interview techniques, field audio, post production and uploading a finished video. Start shooting great videos with the camera you have on you.

Not registered yet for GLBC?  Online registration is closed, but on-site registration will be available Tuesday and Wednesday, March 7-8.  www.GLBConference.com

GLBC News Sessions Preview

Les Rose
Les Rose

We’re happy to welcome Les Rose, Professor of Practice, Broadcast and Digital Journalism, Syracuse University S.I. Newhouse School of Public Communication to speak at this year’s GLBC.  Rose will present four great sessions at this year’s conference.

Rose’s professional bio includes over 31 years as Staff Photojournalist at CBS News; Visiting Seminar Leader at the University of Florida for 7 years; Visiting Staff Seminar Leader at The Poynter Institute for 17 years; and 12 years as News Photographer for KCBS-TV.

“Luggage Carts and Broken Hearts: True Tales and Tips of TV News”
Wednesday, March 8, 10:00 a.m. – 11:00 a.m.

Stations expect multi media journalists, Les will give you valuable tips including:

    • Journalists that happen to use a camera Instead of a laptop
    • Freeway Devil: Preparing the story on the way TO the story. Structuring the story on the way there, and then adapting it to what is actually there.
    • How to turn a PR Handout to a Standout.
    • The ultimate baseball fan and a lesson in moments. Broken second mic was a good thing. Transitions and a Stairway to Heaven.
    • Multiple jump cuts are not a mistake, it’s a technique.
    • Take the “Man on the Street” OFF the street, and make it infinitely more powerful.
    • To get a great interview, leave the gear in the car…if only for two minutes. Really, two minutes.
    • Putting the subject(s) at ease: leave your shoes at the door, and accept the water. I’ll explain!
    • A hard news lead story shot in a day, with feature character building.
    • Everyday stories that have disabled people as sources, yet the stories aren’t about disabled people!
    • WHAT to DO and NOT do in a fire: car engine running and parked for departure.
    • How to shoot a policeman’s funeral when they won’t let you in.

“Sound Advice”
Wednesday, March 8, 11:30 a.m. – 12:30 p.m.

Les will share some tips for using sound to enhance your reporting. Lessons learned will include:

  • Listen Up: Improving a reporter’s read.
  • Photogs are the hockey goalies…last person to make the save before it goes out.
  • Using windscreens INSIDE.
  • Two people, one mic: no problem.
  • Have a sip: how a tea (Throat Coat) can save a shoot.
  • Interviewing Children…get on their level physically and below their level mentally.

“Let There be Light, but Make it Fast, Could You???”
Wednesday, March 8, 2:30 p.m. – 3:30 p.m.

Les will cover his top tips to get the best lighting for your story, including:

  • Lighting by Loews…LED lighting saves time and temperature.
  • Night live shot lighting: expose for the background light. The reporter only needs a little light for a much better look.
  • Very fast noon time lighting: without a light. A silk and a reflector=great daytime lighting, in about 4 minutes.
  • The perfect chair to shoot an interview subject and it is NOT the one they love.
  • The office sequence, outside the office…for the win.
  • The Skin they are in: Mattify is a must, glossy is a bust.
  • While we are at it: the office sequence you gotta do daily and got to do better.

“What a Funeral Director can Teach us about Quick and Easy Production Techniques”
Wednesday, March 8, 4:00 p.m. – 5:00 p.m.

Production tips include:

  • Pullouts and dissolves in time.
  • Don’t move the camera, move the object.
  • A leather book makes a heck of a creek.
  • Weeping willows and the value of the casual interview.
  • Visual Cues will make for better stories and better writing: In commercials and in your storytelling.
  • A TV commercial has to tell a story in a minute or half that…and can tell the story without saying a word.
  • Cat and the Cook commercial.
  • Budweiser Airport.
  • Action/reaction. Talked about a lot, but seldom practiced.
  • Budweiser Puppy Commercial.
  • The importance of background in your interviews.
  • Revisiting the compressed look interview, at a higher speed.
  • Pulling a Farkas (the further away the camera is, the more intimate the interview. Takes NO time!)

In addition to sessions presented by Les Rose, here’s another session that may be of interest to news personnel:

“From Concept to Completion: Creating Content with your iPhone”
Presented by Steve Julin & Tim Peterson, Specs Howard School of Media Arts
Wednesday, March 8, 2:30 p.m. – 5:00 p.m.

ATTN: Radio and Press! This is your intro to video for your websites!

Photographer Jay Maisel is credited with saying “The best camera is the one you have with you.” Well, chances are you almost always have your phone with you so you almost always have a camera in your pocket. But today’s phones aren’t just any old camera. They can shoot high definition video, 4K video, stop motion and even slow motion. They’re so versatile that creating videos or short films is in right in the palm of your hands. In this session, seasoned filmmaker Steve Julin will walk attendees through all aspects of creating content with an iPhone. Topics include, settings, apps, support gear, developing an idea, basic interview techniques, field audio, post production and uploading a finished video. Start shooting great videos with the camera you have on you.

Not registered yet for GLBC? Online registration is closed, but on-site registration will be available Tuesday and Wednesday, March 7-8. www.GLBConference.com

GLBC Sales Sessions Preview

David Rich
David Rich

This year at GLBC, we are proud to welcome David Rich to present a 2-part sales learning session.

David Rich is a nationally known professional speaker and best selling author of “How to Stay Motivated on a Daily Basis” and “How to Click with Everyone Every Time.” He has earned the speaking industry’s highest designation and has presented to over one million people in 48 states and 4 countries. David has been speaking to the advertising community for over 25 years and is best known for cutting edge ideas on selling and branding.

Contagious Selling: How to Sell Profitably in a Media Fragmented World 
Wednesday, March 8, 10:00 a.m. – 12:30 p.m. (Part 1)
2:30 p.m. – 5:00 p.m. (Part 2)

Things are not the way they used to be. Customers are more demanding, less loyal, have more choices, and the window to connect with them is smaller than ever. Gimmicks and old worn out sales tactics don’t work in this highly media fragmented world. The best (and only) way to be successful selling to a 21st century customer is to NOT sell at all. You should be focused on building a relationship rather than merely closing a sale. When two people want to do business together, the details will be worked out. But, if two people don’t want to do business, there is nothing in the details that will make it happen. In short, your job is to make people WANT to do business with you. You do this by being “contagious” and by demonstrating ROI. In this industry specific, highly thought provoking, and inspirational session, you will learn:

  • How selling is more personal than ever before.
  • The 3 things that make someone “contagious.”
  • How the market-place has changed and why clients are less loyal.
  • The 10 things today’s buyers are taught and how to respond.
  • How to defuse price and budget objections.
  • How to talk and demonstrate ROI.

Not registered yet for GLBC? Online registration is now closed, but on-site registration will be available Tuesday and Wednesday, March 7-8. www.GLBConference.com

GLBC Day One Engineering Sessions Preview

2015SBElogo_300This year’s Great Lakes Broadcasting Conference (GLBC) kicks off on Tuesday, March 7 with a full-day of engineering sessions presented by the Society of Broadcast Engineers (SBE).

The all-day program, known as the Ennes Engineering Workshop, will feature multiple topics and speakers that provide television and radio engineers with the latest information in broadcast and media technology.

Sessions Include:

9:00 a.m. – 11:15 a.m.
Using Category 5e, 6, 6a for Audio and Video Applications
Presented by Steve Lampen, Belden
Can you use Category 5e, 6 or 6a “augmented 6” to carry analog and digital audio? Or analog and digital video? How about S-video, RGB or VGA? Or HDMI? Or broadband/CATV? Of course, you can! For some applications, baluns are required. Sections on Ethernet AVB and HDbase have recently been added. Included is a tutorial on balanced lines and how they reject noise and crosstalk.

11:15 a.m. – 11:45 a.m.
Introduction to ATSC 3.0
Presented by Fred Baumgartner, CPBE, CBNT, Nautel
Fred Baumgartner will discuss the ATSC 3.0 standard, addressing the changes this new technology brings and what broadcast engineers will experience during the transition to this new standard. ATSC 3.0 provides multimedia gains that can compensate for the spectrum loss of the TV repack.

(Lunch on your own 11:45 a.m. – 1:00 p.m.)

1:00 p.m. – 2:15 p.m.
The SNMP Protocol in Broadcast Facility Control
Presented by Tony Peterle, Worldcast Systems
In this presentation, we will introduce the Simple Network Management Protocol. Long familiar in the IT and networking world, SNMP is increasingly a part of the toolkit of broadcast engineers. This lightweight protocol can be used to monitor and control equipment, and coordinate actions between different sites, at any distance. Our goal is to present a basic Primer on SNMP, along with illustrations of practical applications of the protocol in current day broadcast operations. Further, the attendee will receive information on how to explore the possible useful applications of the SNMP protocol in their own facility.

2:30 p.m. – 3:15 p.m.
Grounding and Lighting Protection
Presented by Jeff Welton, Nautel
This presentation will discuss various aspects of facility grounding with respect to reducing potential lightning damage as much as possible. As computers firmly establish their presence in the broadcast domain, utilizing good standards of grounding and lightning protection in studio and transmitter site becomes more critical than ever before – it’s a very rare site that doesn’t have at least one microprocessor controlled doohickey somewhere! We’ll look at how routing of grounding conductors can improve (or decrease) a device’s chance of surviving a transient event, how to lay out a new site or studio to minimize chances of lightning related damage and discuss some thoughts on how to improve existing facilities without breaking the budget.

3:15 p.m. – 4:00 p.m.
Planning for TV Spectrum Repacking and the Transition to ATSC 3.0
Presented by Jay Adrick, GatesAir
With the television spectrum repacking about to begin and an industry transition to the next generation of digital television not far behind, owners, group engineering managers and station engineers should be planning for the long term future of their stations. Many of the decisions that must be made for repack could also impact a stations transmission planning when transitioning to ATSC 3.0. Making the right choices now could save substantial dollars and time when transitioning to ATSC 3.0.

The presentation will review the planning process for repack, look at the challenges to providing uninterrupted service while transitioning to a new channel and provide an overview of where the repack and transition planning overlap and should be coordinated. Examples will be presented that show why stations should make the right choices during repack even if it means investing additional capital so that they can avoid much greater future costs when converting to 3.0.

4:00 p.m. – 6:00 p.m.
Exhibit Hall Preview Reception

6:00 p.m. – 8:00 p.m.
“Beer and Bull” Welcome Reception, Waterfront Bar, Lansing City Market

Click here to see a list of day 2 engineering sessions

Not registered yet for GLBC? Online registration is closed, but on-site registration will be available Tuesday and Wednesday, March 7-8. www.GLBConference.com

GLBC Day Two Engineering Sessions Preview

Day two of this year’s Great Lakes Broadcasting Conference (GLBC) features a variety of engineering sessions for both television and radio:

10:00 a.m. – 11:00 a.m. Concurrent Sessions

ATSC 3.0: What it Means for TV Engineers
Presented by Skip Pizzi, National Association of Broadcasters
Skip will address technical issues related to implementing the new ATSC 3.0 standard at your station.

Network Security for Radio
Presented by Brian Lindemann, Broadcast Electronics
Don’t have your music library hijacked! Brian will review the latest technology for radio station network security.

11:30 a.m. – 12:30 p.m. Concurrent Sessions

Advanced IP Workflow
Presented by Shawn Watts, Advanced Lighting & Sound, Will Waters, NewTek
This session will explore NewTek’s Advanced IP Workflow, Network Device Interface (NDI), the features of NewTek’s Advanced Edition Software and Production Solutions with this technology. This information will give you an understanding of how a standard GIGe LAN can be turned into a live production network in your broadcast environment with IP workflows, making devices visible on your network and adding inputs to your switcher. This technology will also allow for bi-directional audio and video over IP. See how many manufacturers are using this open source code technology to provide products for IP and NDI and how this technology works in a broadcast setting. We will also review the features of NewTek Advanced Edition and how Advanced Lighting & Sound can integrate these solutions for you.

Making Metadata Matter
Presented by Don Backus, Broadcast Electronics
Metadata is defined as ‘data about data’, but smart broadcasters know it’s so much more than just data…it’s information that listeners want and use, it’s material that engage audiences, enhances the radio experience and benefits advertisers and it’s ultimately a way of turning data into dollars. But satellite and streaming only sources are also using metadata for their benefit against radio. How do we seize the high ground and make metadata matter for your bottom line? We’ll discuss how you can develop a winning strategy for your stations.

2:30 p.m. – 3:30 p.m.

Cheap Cures for The Common Station
Presented by Christian Arnaut, IT Manager at Newforma, Inc.
Sometimes an effective solution to a common Radio or Television engineering issue is closer than you think, if you think outside the box. Several applications and solutions will be discussed that are inexpensive, effective and surprisingly uncomplicated. Learn to improvise with hardware that may otherwise be left unused and impress those around you. Cost-effective, open source, even free solutions will be discussed. The session will be an open-discussion format. Feel free to bring your ideas and share with the group.

4:00 p.m. – 5:00 p.m. Concurrent Sessions

Engineers EAS Update
Presented by Gary Blievernicht, Michigan EAS Chairman and Don Bouffard, Michigan State Police.
This is the place to hear the latest info and updates about the EAS system and emergency alerting for broadcasting engineers.

A New Administration: What it Could Mean for Media
Presented by David Oxenford, Wilkinson Barker Knauer &
Skip Pizzi, National Association of Broadcasters
After the surprising election, no one is quite sure what the next four years will bring. Join us as we address the legal, regulatory, and technical issues that may arise.

Not registered yet for GLBC?  Online registration is closed, but on-site registration will be available Tuesday and Wednesday, March 7-8.  www.GLBConference.com

Haven’t Registered Yet? You Can Still Attend GLBC 2017!

glbc_678Online pre-registration for this year’s Great Lake Broadcasting Conference (GLBC) is now closed, but that doesn’t mean you can’t attend.  On-site registration* will be available during the conference both Tuesday and Wednesday, March 7 and 8 at the Lansing Center.

*meals cannot be guaranteed with on-site registration

GLBC 2017 has an all-star lineup of sessions this year – see the complete list of sessions here.

Phil Gwoke, Bridgeworks
Phil Gwoke, Bridgeworks

Our Keynote Speaker this year is internationally recognized speaker Phil Gwoke of Bridgeworks, presenting “When Generations Connect: Communicating Across Generational Divides.”  Four distinct generations are working together, shoulder-to-shoulder, each with a unique set of attitudes, values and work styles. It used to be that older workers were bosses and younger ones took orders. Now, roles are all over the board and rules are being rewritten.  You won’t want to miss this if you manage a multi-generational staff!

Gwoke’s keynote will be followed by a breakout session to dive deeper into the keynote topic and ask questions.